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Grievance Officer

Last updated: June 2026

Under the Digital Personal Data Protection Act, 2023 (DPDP Act), SpeechIntel has designated a Grievance Officer to address complaints from data principals about how we process personal data.

Grievance Officer Details

Name
Pishon Tomy
Email
grievance@speechintel.in
Phone
[TBD]
Postal address
SpeechIntel, Kochi, India

Who Can File a Grievance

Students whose data we process through a consultancy interview link, consultancy staff with platform accounts, or any other individual whose personal data we handle as a data fiduciary or processor may contact the Grievance Officer.

How to Lodge a Grievance

  1. Email grievance@speechintel.in with your name, contact details, and a clear description of the issue.
  2. Include the consultancy name (if applicable), approximate date of the interview or incident, and any reference numbers you have.
  3. If your concern relates to a student interview, you may also contact your consultancy first — they remain your primary point of contact for day-to-day requests.

What Happens Next

  1. We acknowledge your grievance within seven business days of receipt.
  2. We investigate the matter and may request additional information from you or your consultancy.
  3. We aim to provide a substantive response within thirty days. Complex matters may take longer; we will keep you informed of the status.
  4. If you are not satisfied with our response, you may escalate to the Data Protection Board of India as provided under the DPDP Act.

Related Rights

For a full description of how we process data and your rights (access, correction, erasure, withdrawal of consent), see our Privacy Policy and the DPDP Act Compliance section.

Students: see also the Student Consent Notice shown before each interview.

Related documents

  • Privacy Policy
  • Terms of Service
  • Student Consent Notice
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